The Art of Mediating Conflict Resolution with Isidoro Janeiro (Languages, Lit & Culture) Thurs. April 4, 1:00 p.m., Faculty Center, CH 113

Conflict resolution involves effectively dealing with disputes or disagreements between individuals or groups constructively and peacefully. It requires identifying the underlying factors driving the conflict, understanding each party’s perspective, and working together to find a mutually beneficial solution. Conflict resolution techniques include communication strategies, negotiation, mediation, and compromise to reach a resolution that satisfies everyone involved. The ultimate goal of conflict resolution is to restore harmony, promote positive relationships, and ensure everyone’s satisfaction with the outcome.
Develop your conflict resolution skills with a compassionate and skillful approach. Discover mediation techniques such as active listening, reframing, and negotiation. Engage in case studies and role-playing exercises to gain practical knowledge and insights. Work collaboratively towards achieving peaceful and amicable solutions.
Date: Thurs, April 4
Time: 1:00 – 2:00 p.m.
Location: Faculty Center, College Hall 113 (next to Honors)
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