SONY DSCToday, Instructional Media Services had the honor of providing technical assistance to an important discussion in the multipurpose room of the Student Union Building here at SUNY. The discussion, which brought to light personal experiences of exclusion and our subconscious biases, was led by speaker Dr. Steven Jones. Stories were shared among the 50 plus attendants-students, faculty, and lecturers. At oneSONY DSC point, a voice in the crowd mentioned the importance of multiple diverse voices to create a unit. I saw a parallel here: All of the equipment alone in the large, echo-y room could do nothing without the technical finesse and coordination of individuals working together to ensure that the visuals could be seen, and ideas made audible.