SUNY New Paltz

Office Of Instructional Technology

Contact Us

Brightspace Support Ticket: get help with Brightspace, ask a question, or express a concern, use a Brightspace Support Ticket.  You can access the support ticketing system 24 hours a day, seven days a week.  Tickets will be responded to within 1 business day.


IT Knowledge Base: Review the Brightspace section of our IT Knowledge Base.  It is an excellent resource for information about the migration, as well as the use of Brightspace.


Phone or In-Person Assistance: For immediate needs during business hours, you can reach the IT Service Desk by phone at 845-257-HELP (4357) or visit the IT Service Desk in Humanities, Room 103.

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