Duty Officer Boot Camp Description:
This is an instructor led workshop designed to introduce people interested in becoming a Duty Officer to the technology, procedures and policies, and prepare them by running through real world examples. There are no prerequisites for this workshop.

Next Boot-Camp Scheduled:
Date: March 16th, 2017, 5PM-7PM
Location: 4 Jefferson Plaza, Suite 302, Poughkeepsie, NY (in the classroom)
Material Needed: None

The Duty Officer Role:
The Duty Office position is an essential part of the American Red Cross of Eastern New York’s response and recovery team. The Duty Officer is responsible for safely deploying, coordinating, coaching and supervising Eastern New York disaster workers to active disaster scenes throughout our twenty-four counties. The duty officer supports disaster responders in the field and ensures accountability and standardization for the entire region’s disaster response and recovery program.

This is NOT an “on-scene” disaster response position, and can be done from the comfort of volunteers’ homes. Duty officers are not allowed to be on call for a local disaster action team at the same time they are on for a duty officer shift as they are responsible for their duty officer role across twenty four county regions.

When larger disasters strike in Eastern New York’s region, the duty officer will help the local disaster team identify material and human resource gaps and communicate with the on call disaster supervisor as to what the gaps are and how to proceed in delivering Disaster Services to the affected community.

Time Commitment:
Minimum requirement to hold the duty officer position are 4 twelve hour on-call shifts per month, shifts are in Eastern Time Zone and are 6:00am until 6:00pm (day shift) or 6:00pm until 6:00am (night shift). We have a critical need for night shifts 6PM-6AM and weekend shift coverage.

Qualifications:
Exceptional verbal and writing communication skills
Proficient with the use of computer and cell phone (often simultaneously)
Access to an internet connection, computer, and cell phone; you must have strong cell service at your home
Emotional fortitude to work with clients and volunteers during times of crisis
Ability to interface professionally with partners, clients, community members and volunteers and to filter and answer a variety of disaster, personal or other community needs
Ability to multi-task, troubleshoot and make decisions under stressful conditions with tight timelines
Willingness to learn and gain ability to manage multiple incidents simultaneously across the 4th largest state in the nation
Ability to work with a team
Ability to follow American Red Cross policies and procedures
Ability to fulfill the shift requirements

Register:
If you are interested in attending the Duty Officer Boot Camp, please just e-mail Kelly.Formoso@redcross.org by March 9th with the subject line “Duty Officer Boot Camp”.